Testimonials
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Aberdeen University
"I have found Counter Solutions to be an excellent company to work with, who have been very responsive to any queries and have found their systems to be very robust and user friendly; I would have no hesitation in recommending them."
Derek White, Deputy Director. Campus Services
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CSC
"Although we already used a cashless system we needed a solution partner who would work with us and deliver; a review of the market quickly identified that Counter Solutions not only led the cashless market technically but also had the flexibility to meet our exacting demands and deadline. SMARTSuite was implemented on time and to specification."
Deborah Major, Supply Chain Manager
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Oracle
"Any successful implementation needs all parties to pull together and the Counter Solutions approach ensured that our objectives were achieved from the inception to completion of our project. I’d like to thank you for ensuring a smooth transition."
Wayne Woodhams, Client Services Director
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Standard Life
"With over a decade of experience of cashless services within Standard Life the decision to introduce a new corporate smartcard enabled us to review our existing cashless requirements systems and identify a partner who could work with us to achieve our objective for a single multi-application card.
Our tender not only addressed our operational and financial requirements but also required organisations responding to provide practical advice on how we could minimise the impact of introducing our new corporate card to over 5,000 employees. We received responses from the main system providers and were particularly impressed with the holistic approach taken by Counter Solutions that met our future needs with an innovative financial approach. In addition their experience and technical skill set also, uniquely, enabled us to phase the introduction of our new iClass Corporate card realizing further financial benefits and, more importantly, minimizing the impact to our employees.
Beyond the challenges of introducing our new card we also required the implementation to be completed over a weekend to minimise the impact on our employees; again Counter Solutions met these significant challenges; their hot-stage process ensured that all aspects of the solution were agreed, configured, demonstrated to our requirement and signed off by us before the implementation started. Their Systems Team also provided on-site support for several days following the "go live" date to ensure any employee queries were dealt with efficiently."
Gordon Barrie, Contract Services Manager.
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