Each client has there own Username and password to access the online Helpdesk via the internet. There is a link on the home page of the Counter Solutions website that takes you straight to the log on page

Once logged in each client has visibility of all calls that have been logged against their profile. They also have the opportunity to log new calls and update existing calls.

If you require a login to the Online Helpdesk please contact the Customer Service Desk by phone, who will be able to assist

Online Support Center