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This is the latest generation of back office management application from Counter Solutions. With minimal effort and maximal efficiency users
are able to manage all aspects of the cashless system environment from a single comprehensive web based application. Users have complete operational
control over the cashless devices, including pricing, product range/campaigns, card holder management, flexible EPOS template updates, EPOS operator
management, money flow and device reconciliation. Intuitive dashboards enable users to view the entire estate status from one screen and constantly
monitors the key performance criteria such as network status and device trading levels. The facilities offered to each user are dependent on the
permissions granted in the system configuration. Additionally each user may set up a menu of “favourites” which are frequently used operations
specific to that individual user.
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SMARTSuite provides a true web browser solution that not only improves operational management, system resilience and support response,
but also enhances return on investment by removing the complexities, and costs, associated with traditional client/server systems.
SMARTSuite enables the following benefits:-
- No costs of onsite client/server infrastructure and on-going support is required, SMARTSuite is fully web based and can be accessed securely and flexibly simply by using an internet browser.
- Counter Solutions professionals maintain the secure web-server and remove client responsibility/cost of virus protection, data backups, hardware maintenance within the hosted environment, and access security.
- Fully integrated reporting tool giving the user complete visibility over sales trends and site trading. This is focused on identifying the primary operational criteria to drive business decision making and efficiencies. ‘Right product, right time, right place, right price.’
- Reduction of the system carbon footprint and impact to the environment. Power consumption of onsite client/server infrastructure is reduced as this is hosted by Counter Solutions.
- SMARTSuite offers the ultimate level of access from any place at any time, securely through an internet browser.
- Loyalty and Promotions package administration and reporting – Loyalty points such as buy 6 get 1 free and Nectar type schemes can be automated. Promotions such as Buy One Get One Free, Meal, High Spend Rewards, 3 for 2, Timed Promotions and ‘Happy Hour’ functionality are all supported.
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